Terms of Use

Welcome to Chase Refund. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully, as they govern your use of our website and services. If you do not agree with these terms, please refrain from using our services.

1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and any applicable laws and regulations. If you are using our services on behalf of an organization, you represent that you have the authority to bind the organization to these terms.

2. Services Provided

Chase Refund offers services related to refunds, claims, and reimbursements for e-commerce purchases, logistics, tax refunds, customs duties, and insurance claims. Specific terms and conditions may apply to individual services, as outlined in service agreements.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.
  • Provide accurate and complete information when requested.
  • Agree not to use the services for any unlawful or unauthorized purposes.

4. Client Responsibilities

As a client of Chase Refund, you are responsible for:

  • Providing accurate and truthful information necessary for us to process your claims or refunds.
  • Responding promptly to requests for additional information or documentation.
  • Ensuring that you have the legal right to initiate a claim or refund request.

Failure to comply with these responsibilities may delay or affect the outcome of your claim.

5. Fees and Payment

Chase Refund charges fees for certain services, as detailed in individual agreements. By engaging our services, you agree to the following:

  • Fees are non-refundable unless explicitly stated otherwise in the service agreement.
  • Payment terms will be outlined in your specific service agreement and must be adhered to.
  • Additional costs, such as legal or administrative fees, may be charged with prior notice and your consent.

6. Intellectual Property

All content, logos, trademarks, text, graphics, and materials on the Chase Refund website are the property of Chase Refund and protected by copyright and trademark laws. You may not copy, reproduce, distribute, or modify any material without written consent from Chase Refund.

7. Limitation of Liability

To the fullest extent permitted by law, Chase Refund shall not be held liable for:

  • Any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
  • Any inaccuracies in claims or refunds resulting from incorrect information provided by the client.
  • Delays or denials caused by third-party entities, such as shipping carriers, retailers, or tax authorities.

Our total liability to you for any claims related to our services shall not exceed the fees paid for the specific service in question.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you agree to our data practices as outlined in the Privacy Policy.

9. Prohibited Activities

You agree not to:

  • Use our services for fraudulent or illegal purposes.
  • Provide false, misleading, or incomplete information.
  • Interfere with or disrupt the functionality of our website or services.
  • Attempt to gain unauthorized access to our systems or data.

10. Modifications to Terms

Chase Refund reserves the right to modify these Terms of Use at any time without prior notice. Changes will take effect immediately upon posting on our website. Your continued use of our services signifies your acceptance of the updated terms.

11. Termination

Chase Refund may terminate your access to our services at any time, with or without cause, and without prior notice. Any outstanding obligations, including fees owed, will remain enforceable upon termination.

12. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the courts of the United States of America