Terms of Service
Welcome to Chase Refund. By using our services, you agree to the terms and conditions outlined in this Terms of Service (TOS) agreement. Please read these terms carefully, as they govern your relationship with Chase Refund and your use of our services. If you do not agree with any part of these terms, you should not use our services.
1. Overview of Services
Chase Refund provides professional assistance with refund and claims processes, including but not limited to:
- E-commerce refunds
- Shipping and logistics claims
- Tax refunds
- Customs duty reimbursements
- Insurance claims
Our role is to act as your advocate, assisting in the preparation, submission, and follow-up of claims to third parties.
2. Eligibility for Services
To use our services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction.
- Provide accurate and complete information necessary for claim processing.
- Comply with all applicable laws and regulations related to your claim.
Chase Refund reserves the right to decline service to any client for any reason, including incomplete, fraudulent, or unlawful submissions.
3. Client Responsibilities
- Accuracy of Information: You are responsible for ensuring that all information and documentation provided to Chase Refund is accurate, complete, and lawful.
- Timely Submission: You must provide the requested documentation within the agreed timeframe to avoid delays in processing your claim.
- Compliance with Policies: You agree to comply with any additional policies set forth by Chase Refund or third-party entities involved in your claim.
4. Payment Terms
- Chase Refund’s services may require upfront fees, commission-based charges, or a combination of both, as outlined in the service agreement.
- All payments are due as per the terms of your agreement and are non-refundable unless explicitly stated otherwise.
- Failure to pay for services rendered may result in termination of service or legal action.
5. No Guarantee of Success
Chase Refund will make every effort to assist with your claim, but we cannot guarantee a favorable outcome. Success depends on factors outside our control, including the policies and decisions of third parties (e.g., shipping carriers, e-commerce platforms, tax authorities).
6. Limitation of Liability
- Chase Refund is not liable for any losses, damages, or delays resulting from third-party actions, inaccurate client-provided information, or circumstances beyond our control.
- In no event shall Chase Refund’s liability exceed the total fees paid by the client for the specific service in question.
7. Privacy Policy
Your privacy is important to us. By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Intellectual Property
All content on the Chase Refund website, including text, graphics, logos, and other materials, is the intellectual property of Chase Refund and protected by copyright laws. Unauthorized use of our intellectual property is strictly prohibited.
9. Termination of Services
Chase Refund reserves the right to terminate or suspend services to any client at its sole discretion, including for:
- Violation of this Terms of Service agreement.
- Providing false or misleading information.
- Non-payment of fees.
10. Governing Law
This Terms of Service agreement is governed by the laws of the United States. Any disputes arising from this agreement will be resolved in accordance with applicable federal and state laws.
11. Changes to the Terms of Service
Chase Refund reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the revised terms.